FAQ / Support
Will using a refilled cartridge void my printer warranty?
Federal law prohibits any company from requiring you to purchase only their products and prohibits a manufacturer from voiding your machine's warranty simply by using alternative cartridge solutions. For more details, please refer to: Magnuson-Moss Warranty Improvement Act (U.S. Code - Title 15, Chapter 50, Sections 2301-2312)
What do I do if my printer displays a low ink warning message?
Some printers have trouble recognizing refilled cartridges. Generally you can ignore low ink messages until the print quality begins to degrade. For suggested workarounds to this and other printing issues please go to:
www.inkjet411.com
Why does the green indicator on the HP45 not return to a full state when my cartridge is refilled?
The indicator was not designed with the refilling process in mind. However, your cartridge is full and will work properly.
