FAQ / Support
How do I know that the cartridge will work in my printer?
Each cartridge is tested after refilling to verify that ink is flowing through the nozzles correctly.
Is the ink the same quality as an original HP, Canon, Lexmark or Dell cartridge?
Ink quality does make a difference in print quality. We use cartridge specific ink to match the original manufacturers colors and to ensure the highest possible output quality for each cartridge type.
Will I get similar results to a new cartridge?
Yes, the results you will get from a refilled cartridge will closely match the results of a new cartridge. For most consumers, there will be no significant difference in everyday printing quality. Refilling your cartridge is an easy and cost effective way of supplying your printer with ink. Whether printing with new or refilled cartridges, always use inkjet specific paper for best printing results.
What if there is a problem with my cartridge and it can't be refilled?
We can recycle the cartridge for you. Then, just purchase a new cartridge at Costco and bring it to Costco 1-Hour Photo for a refill the next time you run out of ink.